Meet the Consumer Duty requirements

The Consumer Duty requires you to provide the right information, at the right time, presented in a way that a consumer can understand - and you need to evidence this. This quick guide has been produced to show you how, by putting Money Alive in place, you will be taking positive steps to support the Consumer Duty. Its focus is around consumer understanding and the evidencing required.

Included in the guide:

A quick recap

The key elements of the platform

How we can help

Testing and evidencing